I've read of other systems having the option to change the codec-say, to PCM-and that working just fine on WP8 devices.Agreed, I meant that in the ShoreTel hardware, the components are optimised to handle that CCITT u-Law stuff natively so in order to transcode that to another format you are going to need something to convert it. This has to do with voicemails forwarded as a WAV attachment to emails. This has nothing to do with streaming the audio to the device.
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